Frequently Asked Questions

What types of products can be tested?

We test a wide range of consumer products including footwear, home goods, wellness items, accessories, and more. If your product can be shipped and used in a home environment, we can likely test it. Contact us to discuss your specific product.

How are testers selected?

Testers are selected based on the brand's target demographic. We match age, location, lifestyle, and usage patterns to ensure feedback comes from your actual potential customers. All testers go through a verification process.

How long does a testing program take?

Most programs run between 2 and 6 weeks, depending on the product type and the depth of feedback required. We'll recommend the optimal duration based on your product and goals.

Do testers keep the products?

Yes. Testers keep every product they receive. This is part of what makes our testing authentic — testers use the products as they would any purchased item, leading to genuine, long-term feedback.

What does the final report include?

Our reports include quantitative satisfaction scores, detailed written feedback, usage logs, photo/video documentation, Net Promoter Score, and actionable recommendations for improvement.

How much does it cost?

Pricing depends on the number of testers, program duration, and reporting depth. We offer packages for startups and enterprises alike. Contact us for a custom quote.